Customer Furniture Policy

At Reduxwood, we take pride in the finish quality and construction of our furniture. Each of our custom orders is inspected before it leaves the factory. Because each piece is custom and made to-order, a furniture order is non-cancellable, non-returnable and non-refundable with the exception of manufacturer defects or damages.

All custom orders have a 3cm production tolerance for width and lengths

A 50% deposit is required to begin production on all custom orders. Balances are due before delivery or pick up.

We pay all local taxes and documentation costs in Vietnam.  Buyer is responsible for customs duties and taxes locally.